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Proving Social Media Effectiveness means deciding where you want to go…

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Our guest blogger this month is Cian Corbett – Business Director @ Radical , who discusses how to define the role of Social Media in an overall marketing campaign. Radical are a Creative Digital Agency based in Dublin and are IAB Ireland Members, they have been awarded Social Media Agency of the Year 2013, 2014 and 2015.  Cian is a member of the IAB Ireland Social Media Council.

Ladies and Gentlemen, we are gathered here today for the same reason – we love social media! And we’re not alone – Fans and brands love it too.

The latest Ipsos MRBI report reveals 60% of the Irish population have a Facebook account with 72% logging in daily with Twitter and Linkedin lingering at quarter mark with 26% and 25% respectively.

Ipsos MRBI

And brands are following the audience having increased their investment in social advertising by 103% to reach €28.5m in 2014 with further rises expected in 2015’s final tally.

So Social is enjoying a steady rise on both sides but any Marvel fan will know that with great power comes great responsibility – to demonstrate effectiveness.

Unlike its Digital Cousins in conventional Direct Response Advertising, proving Social’s effectiveness in driving sales is not as easy. Which brings me to the core of the article… proving the effectiveness of Social does not necessarily mean proving sales. It needs to start at defining the role of social in your campaign and then choosing the appropriate KPI’s to measure effectiveness.

 

Social Media Image

The good folk at SocialMediaExamier.com conduct an extensive annual survey to reveal why Social Media Marketers are currently using Social as part of their Digital activities.

These objectives range from

  • increasing exposure (90%)
  • increasing traffic (77%)
  • increasing sales (51%).

 

From the varied answers in this survey we can see a distinct strategic role delegated to Social which doesn’t always rely on Sales figures to demonstrate effectiveness. Defining Social’s role in the Digital Marketing Eco-System of each campaign is essential for us to prove its effectiveness. Once established we can begin to dedicate KPI’s which could include:

  • Google Analytics verified Social referral traffic and dwell time
  • Redeemed Social exclusive offers
  • Increased subscriptions to mailing lists
  • Reduced call centre queries

Social can deliver so much more than just impressions and surface level engagements so let’s not reduce our KPI’s to simple metrics like RT’s, Comments, Likes and Shares. If we’re going to prove Social’s effectiveness we need define its role in our journey to a great campaign, layout the road ahead in objectives and measure the distance in KPI’s that contribute to our final destination.

cian corbett

More about Cian: Cian Corbett is Business Director and Team Lead of Radical’s Social Media team.Cian’s role at Radical involves  developing Radical and Core Media’s Social Media stars and providing Digital and Social strategic direction across a range of clients. 

Cian is a long standing Social Media keynote speaker and lecturer providing courses for Digital Marketing Institute, NUI Maynooth, Sureskills and Core Media’s learning centre Core Knowledge.   

 

This blog post is part of the IAB Social Media Council Blog Series – read more posts here >>

Global Mobile Advertising revenue tops €24 billion ($31.9 billion) in 2014

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13th August, 2015 – IAB Europe, the U.S. IAB Mobile Marketing Center of Excellence and IHS Technology have revealed their global figures for mobile advertising revenue which surged 64.8% to €24.0bn ($31.9bn) in 2014 from €14.6bn ($19.3) in 2013, driven by continued shifting use in devices and changing consumption patterns and broad-ranging industry initiatives.

Mobile display shows highest growth

Mobile display again shows the highest growth at 88.1% whilst mobile search followed closely, up 55.2%. Messaging grew 13%, as users continue to migrate from operator-owned messaging services to app-based messaging platforms.

Search no longer remains the dominant segment with a 46.1% share at €11bn ($14.7bn), in 2014 as display has just overtaken with a 47.4% share at €11.4bn ($15.1bn), and messaging takes a 6.6% share at €1.6bn ($2.1bn).

North America takes the highest share

The share by region of the global figure of €23.9bn ($31.9bn) for 2014 is:

  • North America: 44.9% (€10.8bn / $14.3bn)
  • Asia-Pacific: 36.5% (€8.8bn / $11.7bn)
  • Europe: 16.6% (€4bn / $5.3bn)
  • Middle East & Africa: 1.2% (€0.3bn / $0.4bn)
  • Latin America: 0.8% (€0.2bn / $0.2bn)

All regions grew by over 50%

Growth year-over-year was led by North America, which saw a 76.8% leap over the 2013 figures. All regions grew by over 50%:

  • North America – 76.8%
  • Middle East and Africa – 68.5%
  • Latin America – 66.1%
  • Europe – 58.6%
  • Asia-Pacific – 54.5%

“The Global Mobile Advertising revenue numbers demonstrate the strength of mobile both in Europe and globally and help us to understand the scale and opportunity it brings to digital as a marketing platform,” said Townsend Feehan, CEO, IAB Europe. “It’s important that advertisers, agencies and publishers fully understand consumer behaviour as the differences between the devices diminish and the potential for engagement with digital content grows. IAB Europe continues to invest in research, education and training and the development of business standards to support digital growth.”

“Mobile devices are at the center of consumers’ lives across the globe and these numbers reflect brands’ increasing recognition that this medium holds great power,” said Anna Bager, Senior Vice President, IAB and General Manager, IAB Mobile Marketing Center and Digital Video Centers of Excellence. “Now is the time for the industry to coalesce on standards and guidelines to build even more momentum for mobile marketing around the world.”

Mobile yet again proves to be key to the continual evolution of the online advertising market. These numbers have been underpinned by the industry coming together to collaborate and create improvements to mobile advertising infrastructure,” said Daniel Knapp, Director of Advertising Research, IHS. “Technology is now better explained, measurement is improving, targeting is better aligned with other media to help advertisers reach and engage with their audiences.

Media:

Download the report here

Please download the press release

IAB Europe Media Contact:

Alison Fennah +44 7712 645 263

fennah@iabeurope.eu

IAB (US) Media Contact:

Laura Goldberg 347.683.1859
Laura.Goldberg@iab.com

IHS Media Contact:

Amanda Russo +44 208 276 4727

Amanda.Russo@ihs.com

Programmatic Display Advertising set to rise in Europe, new IAB Europe survey shows

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Brussels, 6th August 2015 – Programmatic purchases of digital display advertising are set to increase in Europe, new Interactive Advertising Bureau Europe Attitudes towards Programmatic Advertising report reveals. More than 1,000 advertisers, agencies and publishers from 29 markets were surveyed to provide clarity on the current adoption of programmatic and stakeholder perspectives on its potential for strategic competitive advantage. Over 90% say they will increase their programmatic investment or revenue over the next 12 months and 40% expect an increase of more than a third.

Programmatic trading can bring efficiencies to the ad buying process and the report reveals that many stakeholders including strategists, planners, buyers and operational teams across the digital ecosystem are embracing this technology to gain efficiencies, meet client demand and deliver brand campaigns at scale. However it also demonstrates the need for further learning and education and the recently published IAB Europe Road to Programmatic White Paper provides an analysis of the decisions facing advertisers, agencies and publishers in considering how to capitalise on the programmatic opportunity and address the accompanying challenges.

Key findings of the report:

  • Publishers show a controlled, cautious approach with an emphasis on managing their own data and maximising value and margins by monetising inventory more effectively‏.
  • Agencies see themselves at the forefront of programmatic adoption, gaining trading, operational and audience targeting benefits.
  • Advertisers are the stakeholder group least likely have programmatic in-house at this point in time.
  • There is a recognition that inefficiencies need to be tackled in order to empower programmatic to deliver maximum value.
  • Barriers to adoption exist with hiring and training people with the right skill set the top obstacle‏.
  • Despite this, investment in programmatic is set to increase significantly with over 90% of all stakeholders citing an increase in investment or revenue over the next 12 months. Indeed, 4 in 10 expect an increase of more than 31%.

The report illustrates the attitudes towards programmatic display advertising, current adoption and strategies, on both the buy-side and sell-side of the digital advertising industry. It also looks at any significant differences between respondents with an international and local remit as well as markets according to their level of programmatic adoption.

Txema Garitano Plágaro, Innovation, Business Analytics & Search Management, SEAT said: “As the IAB Europe report demonstrates, further education and clarity on the programmatic ecosystem are needed in order to encourage adoption. It’s important for advertisers to be able to define and engage their audience with greater cost efficiency.”

Nikki Mendonça, President OMD EMEA said: “The report provides valuable insights into how the buy-side and sell-side view programmatic advertising. As technology and marketing continue to collide at break neck speed, OMD see this opportunity as a natural evolution of our craft bringing unprecedented strategic opportunities for more effective target segmentation, improved engagement via dynamic creative optimisation and the creation of a more rapid feedback loop of realtime actionable learnings especially via mobile.” 

Sophie Croonen, Manager Product & Development, Sanoma said: “Attitudes to Programmatic Advertising’ delivers a new level of understanding of the European programmatic advertising market. This will help publishers plan their strategies to maximise inventory value and create more premium opportunities for brands to reach specific audiences.”

Graham Wylie, Chairman, IAB Europe Programmatic Trading Committee and Senior Director EMEA and APAC Marketing, AppNexus, said: “Programmatic is growing in importance to publishers, agencies and advertisers and this research shows the many factors influencing adoption across the different markets. Together with the whitepapers produced by the programmatic committee, this shows the potential for programmatic to be a strategic differentiator for European businesses rather than a tactical tool.”

Download the Attitudes towards Programmatic Advertising Report here

Download the Road to Programmatic White Paper here

ENDS

 Media please contact:

Marie-Clare Puffett – puffett@iabeurope.eu

About IAB Europe

IAB Europe is the voice of digital business and the leading European-level industry association for the digital advertising ecosystem. Its mission is to promote the development of this highly innovative sector by shaping the regulatory environment, investing in research and education, and developing and facilitating the uptake of business standards. Together with its members – companies and national trade associations – IAB Europe represents over 5,500 organisations.

www.iabeurope.eu @IABEurope IAB Europe

DMG Media

Over two decades, dmg media has built and developed some of Ireland’s most popular media brands, including, EVOKE, RollerCoaster.ie, Extra.ie, OneFabDay.com, The Irish Daily Mail, The Irish Mail on Sunday, MailOnline, SpaceTo.ie and Business Plus. Anchored in Dublin and reaching the world, we combine career professional journalism with deep insights and technology to engage audiences in a sustainable manner.

Contact Details:

Top Floor, Two Haddington Buildings. 20-38 Haddington Road. Dublin 4. D04 HE94

Tel: +353 (0)1 256 0800
Email: doug.farrell@dmgmedia.ie

Web: 

dmgmedia.ie, www.mailonline.co.uk, www.Evoke.ie, rollercoaster.ie, extra.ie, onefabday.com

CopyClear – Information Session for Digital Publishers on Alcohol Advertising

CopyClear provided an Information Session for publishers on the important role of copy clearance for alcohol advertising in the Marker Hotel Dublin on July 28th. Shane Kelly, Diageo spoke of the advertiser’s  commitment to the CopyClear process and the need for their partners across media to collaborate in ensuring alcohol advertising uses the CopyClear service. Barry Dooley, AAI & Lynne Tracey, CopyClear provided the context for CopyClear and Eimear McCabe, Carat provided an agency perspective on the CopyClear process.

 

Download the presentation from the Information Session below:

CopyClear – Information Session for Digital Publishers on Alcohol Advertising Presentation July 28th 2015

PR & Digital Marketing: When Forces Combine

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Our guest blogger this month is Scott De Buitléir – Digital Communications Manager @ TinderPoint, who discusses how to combine digital marketing campaigns with PR techniques to achieve brand awareness. Tinderpoint are based in Dublin and are IAB Ireland Members.

As various media become more intertwined in our digital era, the interactions between digital marketing and PR have followed trends by becoming partners in success. While public relations were born from a governmental need to look well to its people, the practice has today become a valuable asset in a marketer’s armoury.

Combining digital marketing campaigns with PR techniques should be intuitive, because both practises have the same goal in sight; getting their brand the attention it deserves. The stages of achieving this goal, however, are different. PR performs in a way to make the target audience pay attention to the brand, while marketing entices the audience to find out more about it. In that sense, PR can be thought of like a wingman of sorts to your digital marketing campaign; ready and willing to get the brand back to yours!

From my own background working in broadcast and print media, I’ve learned what makes journalists and news producers tick. Getting to know this mind-set is all too important when determining how to achieve media exposure, whether on a global scale like the Huffington Post, or something localised like the Newry Democrat. I recently blogged about how to understand what the media want by considering the 5 ‘W’ questions, as this will make any marketer analyse their campaign before it gets judged by its target audience.

PR

Taking that into account when planning your content marketing plan is essential, because how you create online content will impact the capabilities of any PR campaign. If the content is not related to current trends, or difficult to embed onto other sites, for example, this might have a negative impact on media exposure. Alternatively, if the content is newsworthy, easily usable and relatable, this will make your PR campaign all the better.

A great example of this is how we at TinderPoint put our digital marketing and PR heads together to promote ourselves (a rare feat!) last Christmas. We produced a video infographic, which described what the Irish would be doing over the Yuletide; from the amount of letters sent to Santa, to the amount of turkey and Brussels sprouts eaten!

Our PR campaign to promote the final product had the perfect stage set; a relevant news hook (i.e. Christmastime), an angle (what people will be doing, and by how much). Our slogan at the end of the video – “A Time to Love / A Time to Share” – was the only reference we made to digital media, keeping any promotion of ourselves at a minimum, while letting our content speak for itself. The campaign worked well, as we gained coverage in the Irish Independent, RTÉ, as well as popular sites Broadsheet and Lovin’ Dublin. This kind of exposure leads to a wider awareness of your brand within the community, and is a boost we enjoyed, taking us into 2015.

Using PR in this way is a natural extension of outreach campaigns already implemented within content marketing, which means that with a bit of planning, introducing yourself to a combined PR & Marketing campaign isn’t too far away for your business or brand. What needs to be considered is why the media will be interested in what your brand has to say, and once you have that, the ‘how’ will be the next question to answer.

The next question is: What do you have to say…?

scott

Bio: Scott De Buitléir is Digital Communications Manager at TinderPoint, a boutique digital marketing agency, based in Donnybrook in Dublin. He studied Celtic languages, before obtaining a Masters degree in Writing & Communications in Irish, from University College Dublin. Before joining TinderPoint, Scott worked for broadcast & print media organisation, including RTÉ Radio, BBC Northern Ireland and the Belfast Telegraph.

IAB Europe Road to Programmatic White Paper & Webinar Playback

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The IAB Europe Road to Programmatic White Paper is aimed at helping brand advertisers, agencies and publishers formulate their programmatic strategies by detailing some key factors for consideration.

Download the IAB Europe Road to Programmatic White Paper here >>>

Listen back to the IAB Europe Webinar; Operational Considerations and choosing the right solution for a Programmatic Trading Strategy here >>

Five practical steps to comply with EU ePrivacy Directive

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This document is intended to help brand advertisers, publishers and advertising businesses (e.g. media agencies or technology companies) comply with Article 5.3 of the revised ePrivacy Directive, also known as the “Cookie Directive”, as transposed into national law throughout the EU. They are not in and of themselves a complete solution in all EU markets, but together they provide a “best practice” guidance that will help businesses ensure they have the correct approach from the start.

Download the document from IAB Europe web site here >>>>

dentsu Ireland

We create world-class solutions and services that unlock new opportunities for growth and business transformation across the entire customer journey.

Contact Details:

Two Haddington Buildings, 20-38 Haddington Road, Dublin 4, D04 HE94

Web: www.dentsu.ie/

Membership Type:

Advertising Agency Members

Programmatic Search – is it a “thing”?

Reproduced with kind permission from IAB Ireland member, iProspect. “Programmatic Search: What it is, What it isn’t, What it will be” by Bartley Sharkey was first published on the 12th of June 2015 on the iProspect Blog.

What is Programmatic?

Programmatic advertising allows you to be significantly more selective about who exactly you show your ads to regardless of where that may be. Whereas the existing model allows you to target ads to specific user groups based on the site, much like choosing one newspaper to buy ad space in versus another, programmatic buying gives you the ability to further refine your targeting by choosing to show ads to some people on a particular site and not to others. Big deal. Well actually it is, we’re already one step beyond the realm of what’s possible with our physical paper alternative and we’re just getting started.

The way you decide who to show your ads to depends on a number of factors, like what they’ve been doing on the web until now, their demographics and quite importantly, what you’re willing to pay to show your ads to the most qualified eyeballs. Now we’re getting somewhere – once I figured that programmatic buying involved bids and auctions, my natural inclination was to join the dots and assume that it’s just the same thing as search – we already have bids, we already have auctions so voila – programmatic search! Right? Wrong. Let me first consider the similarities between programmatic display and more specifically Real Time Bidding with paid search. Then I’ll take a look at the differences.

GlobalRTB_07062015

Real Time Bidding and Paid Search

Real Time Bidding has caused quite a stir since it was first introduced about five years ago. In the past couple of years, it has really shifted up a gear to become a more efficient way of buying display impressions accounting for approximately 30% of digital ad spend. At its most basic, it turns the display advertising process into an auction based not only on the site (publisher) where the ad will be shown but also on a wealth of data collected about the user being targeted. Advertisers can choose who they are most willing to pay to show ads to and how much they are willing to fork out.

The main difference in this auction versus the auction we get from paid search is that there is no ranking, you either show or you don’t. It’s position one or nada, so you don’t even get the benefit of reducing costs by targeting lower positions. I’m more interested in search and what it all means for my chosen discipline. Paid Search has always been based on an auction, keywords are (at least should be) as targeted as you can get and the bidding begins every single time someone searches on your keywords. It strikes me that search is already using Real Time Bidding but just hasn’t been calling it that. Could it be that display is simply catching up with paid search? If so, then what has taken it so long?!

Now for an important distinction, Real Time Bidding is not the same as Programmatic. Yes, it’s a form of programmatic advertising, but it isn’t the full story.

Is programmatic search a “thing”?

ProgrammaticVsProgrammaticSearch

Perhaps programmatic search is an oxymoron; the channel is a safe haven for those that distrust display because of the sheer array of possibilities and the added layers of complexity it brings with post-click, post-view impressions, clicks and conversions. Now there’s the issue of viewability to contend with, which in many ways has put the cat among the pigeons, giving easy ammo to the doubters. With these complexities, it’s easy to see why automated systems are needed to help advertisers and publishers make ads work. Not so with paid search. It’s clean cut, easily understood and you only pay when a real person takes a physical action by clicking on your ad. Not only that but the range of publishers is typically one, Google, and has been for at least the past decade.

That said, what would programmatic search look like if it were to be launched as such? To begin with, there would be many more layers of targeting applicable to your ads; keywords would be a starting point but there wouldn’t be any more exact match – we’re after the right audience, typos and all. You’d get demo targeting options as well as behavioural targeting options, just as you do with display. Furthermore, you’d need a sliding scale of potential bids based on how well a given user matches your “ideal customer” criteria. These are all developments that Google will release in the coming months and years but therein lies the crux of the programmatic search question. In order for it to be truly programmatic, it should be deliverable on a massive range of publishers not just on Google, not just through AdWords.

The Need for Programmatic Search

People’s online behaviour will inevitably get more fragmented. As more and more digital natives get plugged in, the entire concept of “Googling” something will become antiquated as they spend more time on other platforms and sites like YouTube, Facebook, Instagram or the next big thing we don’t even know exists yet. Perhaps Bing and Yahoo will make a comeback, being the resilient underdogs can’t go on forever. As these other sites occupy more and more of people’s lives, they have a massive opportunity to monetise very quickly with a tried and tested format – paid search ads. As the landscape evolves, who’s going to manage all those different PPC ad engines? Some will try to keep up, others will turn to automation and as the process continues, automation will win out. Welcome to Programmatic Search.

What else might happen?

Technology continues to race forward as if perfection is just around the corner. Google recently came out with their touch and gesture sensitive clothing range called Project Jacquard, another big innovation that they’re going to pioneer and parade to the world before they figure out how to actually make money from it.

Project-Jacquard

I think we are at the early stages of a technology convergence, having seen the many options of what direction we could go in, we are collectively consolidating our preferences and ditching anything that doesn’t make the grade. What that means is that our preferences are becoming so well defined that we’ll eventually see everything we could want under one roof – search, social, video, etc. Even ads will be customised to such an extent that we’ll be bidding not just for the audience but for the ad format we want to show on every web page out there.

What happens when PCs are gone and people don’t realise they are interacting with the Internet at all? They tell the TV to show the weather and it just does it, no options to click, no options to book a sun holiday…or is there?

Conclusion

Programmatic search is here, to a degree, but it’s a far cry from what we’ve come to recognise as programmatic display advertising. I think that will have to change and when it does, the need for consolidation will outweigh the need for more and more specialised experts in each area. As I often like to remind myself, the only constant is change.

Reproduced with kind permission from IAB Ireland member, iProspect. “Programmatic Search: What it is, What it isn’t, What it will be” by Bartley Sharkey was first published on the 12th of June 2015 on the iProspect Blog.